Key Account Manager

JOB DESCRIPTION of Key Account Manager

Title : Key Account Manager
Department : Sales

Key Responsibilities:

1. Strategic Account Growth: Develop and execute strategic plans to grow and retain key accounts, ensuring long-term business relationships and revenue growth.

2. Customer Advocacy: Serve as the primary point of contact for key accounts, advocating for their needs within the organization and ensuring high levels of customer satisfaction.

3. Sales Target Achievement: Meet or exceed sales targets associated with key accounts by identifying new business opportunities and maximizing existing revenue streams.

4. Cross-functional Collaboration: Work closely with internal teams such as sales, marketing, product development, and customer service to align strategies and deliver comprehensive solutions to key accounts.

5. Account Planning and Management: Develop account plans, conduct regular business reviews, and implement strategies to address challenges and capitalize on opportunities within key accounts.

6. Other tasks as assigned.

Skills and Qualifications:

1. Relationship Management: Strong interpersonal and relationship-building skills to establish and maintain trust with key stakeholders at client organizations.

2. Strategic Thinking: Ability to develop and execute strategic account plans that align with both customer needs and company objectives.

3. Negotiation Skills: Proficiency in negotiation techniques to secure profitable contracts, manage pricing discussions, and resolve conflicts to the satisfaction of both parties.

4. Communication Skills: Excellent communication and presentation skills to effectively convey the value of products or services and build rapport with key decision-makers.

5. Financial Acumen: Understanding of financial metrics, profitability analysis, and the ability to develop pricing strategies and business models to maximize revenue from key accounts.

6. Problem-Solving: Strong problem-solving abilities to navigate complex customer challenges, address concerns, and identify innovative solutions.

7. Industry Knowledge: Deep understanding of the industry, market trends, competitor activities, and the ability to leverage this knowledge to anticipate customer needs and drive business growth.

8. Adaptability: Requirements working on CRM systems, and other tools to track sales activities, manage leads, and generate reports.

Benefits:

Insurance with full Salary

Accident insurance & Healthcare

Quarterly performance bonuses and year-end rewards

Annual salary review

Annual leave and a five-day work week

Business trip allowance

Working with a young, motivated team

Marketing support to generate leads and enhance brand visibility

Professional working environment with career development opportunities

Access to domestic and international training programs

How to apply?

Interested candidates should submit their resume and a cover letter highlighting your relevant experience and achievements in Key Account Manager to email. nhi.ngohoangyen@helukabel.com.vn